I had a very horrible, disgusting, annoying (name all the negative word you can imagine)… experienced at Cici’s Pizza yesterday that I want to share to all of you so you can we aware the next time you visit Cici’s place. If I am not mistaken, yesterday was the third time I had eaten in Cicis. It is not my favorite place but I don’t mind going at all when any of the family would love to eat there.
Ok the here's the whole story behind my horrible experienced in Cici's Pizza. Sunday evening, about pass 6 o’clock in the evening, hubby and I together with my mom-in-law and two kids, went to eat at Cici’s Pizza. I am on diet so I tried to get Salad right after Mama Nelda pay. As I was in the Salad Counter area, I took about a whole plate of Lettuce (small plate), cube size bread crumbs and salad dressings. As I moved to the Pizza counter, hubby asked me if I want a special order of “Hawaiian Pizza” because he knows that’s my favorite Pizza in the Philippines. I said yes and decided not to get anything else and just went straight to our table.
To make the story shorter, I start eating the salad while waiting for my “Hawaiian Pizza”… And few minutes later the waitress handed us the special order pizza. As we were eating and talking, after eating about ¾ or more of my salad, I noticed something on my plate and said “Oh my gosh there’s a cockroach on my plate”… Mama Nelda said I think it’s a mushroom sweetheart… So I look at it closely and I said no it’s a cockroach yuck yuck yuck… It’s really a Cockroach with two eyes on it, antenna as in the whole thing.
My husband went to the counter and asked for the manager to come over our table. When he did, hubby explained what happened and discreetly showed him the cockroach in the food and he looked at it for a moment, then apologized.
However, instead of offering a refund of the $22.00, he instead gave us a coupon for one free buffet, and that was it. Waaaaaaaaaa as if nothing happened at all… grrrr… The manager didn't even bother to take the plate away and simply left it sitting on the table. The experience was bad enough, but even after speaking to him, we still had our little uninvited guest with us… The Dead Cockroach still on our table…
And guess what? Instead of simply apologizing and offering our money back, the manager moaned that the salads were "imported from Mexico, or somewhere", like it was just expected. If Ci-Ci's is having problems with bugs in the food imported from Mexico then they better stop importing from there. What a stupid Alibi huh! We are talking about the “Manager” here not anybody but the MANAGER….
And guess what else he did? The manager stated he was going to remove the salad from the bar, but not a single move was made to replace the salad for everyone else in the restaurant that had walked in after us. Those poor people just continued to eat the contaminated salad, and no one seemed to care. My husband tried to kept it discreet but at the back of his mind “a thought of whether he should or shouldn't have stood up and said something, since the manager didn't.